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Contact Form:
Feel free to fill out our convenient contact form. Provide your name, email address, phone number and a brief message, and we will
respond to your enquiry as soon as possible.
Email:
For direct communication, you can send us an email at enquiry@newhomeinspector.au. Our team monitors this inbox regularly and will ensure your message is directed to the appropriate department.
Phone:
If you prefer to speak with us over the phone, you can reach our dedicated customer service team at 1300 110 266. Our knowledgeable staff are ready to assist you with any questions or concerns you may have.
50 Orbis Drive, Ravenhall, Victoria, Australia 3023
Our staff are available during the following hours:
Monday - Friday: 9am - 6pm AEST
Saturday: Closed
Sunday: Closed
Stay updated on the latest news, tips, and information by following us on our social media channels. We love connecting with our community, so be sure to join the conversation:
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
New Home Inspector Pty Ltd will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.
If you have any queries or complaints about our Privacy Policy please contact us at:
50 Orbis Drive, Ravenhall, Victoria, Australia 3023
enquiry@newhomeinspector.au
1300 110 266

ABN: 85 637 964 339
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