We, us, our means New Home Inspector Pty Ltd ACN 637 964 339.
Offer means our Money Back Guarantee which is offered to you under these Offer Terms.
Offer Period runs for 90 days from your date of Product purchase.
Offer Terms means the below terms and conditions.
Product means any of the following New Home Inspector services including individual inspections and/or packages.
You, your, yours means the business or person that has purchased the service.

At New Home Inspector, we take pride in the quality of our inspections and the expertise of our inspectors. We are confident that you will be fully satisfied with your purchase of our services. Our commitment to your satisfaction is unwavering, and to demonstrate this, we offer the following Money Back Guarantee:

We stand by the quality of our inspections, and we are committed to providing you with the highest level of service whilst also providing a zero risk to you. If, for any reason, no single defect is found throughout the entire program as assessed by our inspectors, we will grant a 100% refund of the monies you have spent—no questions asked.

1. If you believe that no defects have been found during the home build process, please contact us by emailing us at customersupport@newhomeinspector.au.

2. In your email, provide your name, contact information, and the details of your inspection service, including the date of inspection and job site address.

3. We will promptly review your request and verify the absence of defects through our records.

4. Upon verification, we will process a full refund for the purchase price to the original payment method used for the transaction.

At New Home Inspector, we are dedicated to your peace of mind throughout the home building process. Our Money Back Guarantee is a testament to our confidence in the quality of our services and the trust we place in our inspectors. We want you to be completely satisfied with your experience, and if you have any concerns, we are here to address them promptly and fairly.

Thank you for choosing New Home Inspector for your home inspection needs. Your satisfaction is our top priority.

New Home Inspector Pty Ltd
50 Orbis Drive, Ravenhall, Victoria, Australia 3023
1300 110 266
contact@newhomeinspector.au